Userguest

Overview
News
Travel Tech?
Product stageSegments
Minimum Viable Product
?
B2B revenue management
?

Netherlands-based Userguest offers a SaaS solution designed to boost direct bookings and maximize hotel revenue through their websites. Userguest's smart notifications tool uses algorithms to display personalized notifications to website users, prompting them to complete their reservations at crucial points in the booking process. The system is compatible with all booking engines, making integration and implementation seamless for hotels. 

Userguest's RevMarketing Automation feature automatically matches a hotel's needs and objectives with those of the visitor and their intentions. The company's tool includes personalized notifications, social proof messages, smart pop-ups, an interactive dashboard, and automated data-driven recommendations to improve user experience and impact conversion rates. As of September 2024, Userguest had generated more than USD 100 million in direct revenue for hotels since its inception, with a presence in over 30 countries.


Key customers and partnerships

As of September 2024, notable brands using its platform included global hotel group YOTEL and Nant Ddu Lodge, an independent hotel. Userguest has integrated with booking engines, including Hotelogix, AVVIO, Guestcentric, Siteminder, Profitroom, and HotelRunner.




HQ location:
Amsterdam NLD
Founded year:
2018
Employees:
11-50
IPO status:
Private
Total funding:
USD 3.2 mn
Last Funding:
USD 2.4 mn (Seed; Sep 2024)
Last valuation:
-
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