Carvana is an online used car retailer based in Tempe, Arizona. It allows customers to browse, finance, purchase, and trade-in vehicles entirely through its website and mobile applications. Carvana's unique offerings include a 360-degree virtual tour of its vehicles, a 7-day money-back guarantee, and delivery or pickup options, including its patented car vending machines.
Carvana's primary product is its inventory of used vehicles, which undergo a rigorous 150-point inspection process. The company sources its vehicles from auctions, trade-ins, and partnered dealerships. Each vehicle listing on Carvana's platform includes detailed information, such as specifications, features, pricing, and a free Carfax report.
Carvana's business model revolves around providing a seamless, hassle-free car buying experience by eliminating the traditional dealership infrastructure. The company offers competitive pricing by cutting out overhead costs associated with physical showrooms and salespeople.
In addition to its used car sales, Carvana generates revenue through various services, including financing options, vehicle service protection plans, and insurance products. The company provides in-house financing through its subsidiary, Bridgecrest Acceptance, as well as third-party financing options.
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