ID.me provides a digital wallet and identity verification services. It puts users in control of data and how they use the digital wallet to access benefits and services. The company offers a range of services, including Digital Wallet that allows access to government services and benefits; Identity Verification; Government Services; Discounts and Cash Back providing big discounts and cash backs from over 5,000 stores; and Prescription Services that enable savings of up to USD 95 per prescription through the Rx Card.
ID.me operates on a B2B and B2C sales model. It provides special discounts for military personnel, nurses, teachers, medical providers, first responders, and EMT and government employees. Moreover, any savings obtained through the ID.me Rx Program cannot be combined with insurance, Medicare, Medicaid, and other discounts in a single transaction.
Key customers and partnerships
As of November 2024, over 135 million users experienced streamlined login and identity verification with ID.me at 44 state government agencies, 19 federal agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments. Shopify is considered to be the company’s largest partner. Meanwhile, it serves a customer base across the retailers, healthcare, financial services, and travel and leisure industries, as well as government agencies. Apple, Amazon, Yeti, Lenovo, and Ford are among ID.me’s notable customers.
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