Element5

Element5 is a workflow automation solution provider for the post-acute care industry. Founded in 2019, the company utilizes artificial intelligence (AI) and robotic process automation (RPA) to deliver pre-built workflow automation solutions for post-acute care organizations. Element5's technology allows healthcare providers to automate repetitive, logic-driven administrative tasks across various areas including intake and admissions, revenue cycle management, clinical records, notifications, and authorizations. This automation enables healthcare teams to focus on higher-value tasks, improve operational efficiency, and address staffing challenges in the post-acute care sector.

The company's Automation-as-a-Service offering includes a growing library of automated workflows for tasks such as Notice of Admission (NOA), claims submission, prior-authorization requests, denial management, and cash posting. Element5's software is designed to work in conjunction with existing healthcare systems, performing actions similar to a human user to streamline administrative processes. The company's solutions aim to reduce the time spent on manual, repetitive tasks, allowing healthcare personnel to concentrate on patient care and other high-priority responsibilities.

Key customers and partnerships

Element5 serves various segments within the post-acute care market, including home health, hospice, skilled nursing facilities, and senior living providers. In May 2022, the company partnered with AlayaCare, a home health software provider, to extend the availability of its workflow automation solutions to AlayaCare's customer base. This partnership aimed to help home care and home healthcare agencies automate complex administrative tasks and improve workforce efficiency.

In September 2023, Element5 formed a strategic partnership with WellSky, a health and community care technology company. This collaboration expanded the availability of Element5's workflow automation solutions across WellSky's extensive home health and hospice client network, enabling agencies to automate administrative tasks throughout the patient journey.