MeBeBot is a software-as-a-service provider of AI-powered digital employee experience (DEX) solutions. The company's primary offering is an Intelligent Virtual Assistant designed to enhance workplace productivity for remote and hybrid teams. MeBeBot's platform integrates seamlessly with Microsoft Teams, Slack, SMS/Text messaging, and web portals, providing employees with immediate access to accurate and compliant responses to common queries. As of April 2024, the company reported an accuracy rate exceeding 93% for its AI-driven responses. The DEX platform includes real-time dashboards, push messaging, and custom pulse surveys, enabling swift employee feedback on critical matters. In January 2022, MeBeBot expanded its Global Human Resources Knowledge Base to include Diversity, Equity, and Inclusion content. The company's latest innovation, introduced in 2024, is the "AI Wizard" functionality within the DEX AI Platform. This feature utilizes secure Generative AI to scan documents such as employee handbooks and policy documents, instantly providing answers while ensuring accuracy and compliance through a "human in the loop" Verified AI approach. MeBeBot's solution is designed to be comprehensive, easy to implement, and affordable, with an average cost of USD 2-3 per employee per month. The company claims to provide a 200% ROI in less than six months by reducing manual emails and help desk tickets by 70% for common support needs.
Key customers and partnerships
MeBeBot serves over 23,000 users across more than 50 countries as of April 2024. The company's solutions are utilized by various remote and hybrid workplaces, including notable organizations such as IGT, e2open, Epicor, and CrowdStreet. In January 2022, Abrigo was mentioned as a customer using MeBeBot's Intelligent Assistant for HR and IT support. MeBeBot has received recognition from industry analysts and review platforms, being acknowledged as a "Top Intelligent Virtual Assistant in 2024" by G2, "Top HR Chatbot for 2023" by Select Software Reviews, and recognized as a "2022 Brilliant Bot by Slack App Directory." The company is certified as a women's business enterprise by WBENC.
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