Optimize Health

Optimize Health is a leading provider of remote patient monitoring (RPM) solutions in the US. The company offers a comprehensive suite of services designed to improve clinical outcomes, streamline operations, and generate predictable income for healthcare providers. Optimize Health's platform includes intuitive RPM software, connected devices, and clinical monitoring services by licensed nurses. The system allows care teams to access real-time data on patient adherence and vital readings, gain insights on monthly revenue, and communicate with patients through secure two-way SMS texting and calling.

Optimize Health's RPM program is designed to deliver high-quality experiences for both patients and healthcare workers. The platform's features and tools make it easy for care teams to keep patients engaged while generating steady revenues. Optimize Health's technology is built for high usability, with in-platform features that streamline workflows, such as acting on alerts, sending messages, and click-to-call functionality. The platform also offers true customization, allowing healthcare providers to tailor care team notifications and set clinical reading thresholds according to the unique needs of their practice and individual patients.

Key customers and partnerships

Optimize Health has achieved a high client retention rate, with 95% of customers renewing their RPM service. The platform has demonstrated success across 17 medical specialties, maintaining a patient adherence rate of 92%. Optimize Health's clinical team acts as an extension of the healthcare provider's staff, with only 1-2% of alerts requiring escalation to the provider's clinical team. This approach has proven effective in streamlining workflows, ensuring patients receive necessary attention, and decreasing the workload on clinical staff.

The company's services have been adopted by a wide range of healthcare organizations, from large health systems to digital medical companies and solo practices. Optimize Health's platform integrates with current CMS guidelines to ensure compliance and provide protection from audits while maximizing patient adherence. The company also offers support services such as coaching, training, coding and billing assistance, workflow support, clinical documentation, EHR integration, and regulatory guidance to help clients achieve success in their RPM programs.