MediShout

MediShout is a London-based healthcare technology company that has developed a "one-stop" mobile application for hospital staff to report and resolve any operational issues they encounter. The app aggregates various suppliers, help desks, and operational departments onto a single platform, eliminating the need for staff to navigate through multiple systems and communication channels. MediShout aims to streamline operations and improve efficiency within healthcare facilities by digitizing processes that were previously reliant on methods such as faxes, emails, paper forms, and separate help desk software.

The app allows hospital staff to report issues like faulty equipment, missing supplies, IT problems, or facility maintenance concerns through a centralized system. Staff can provide details, including photos, and the app's algorithms ensure the right personnel or department receives the information to address the issue promptly. MediShout's technology enables real-time tracking of reported problems, similar to tracking an Amazon order or Uber ride.

By automating and digitizing these processes, MediShout aims to reduce delays in patient care caused by operational inefficiencies. For instance, the company claims that a faulty endoscope repair process, which typically takes nine hours due to multiple departmental handoffs and communication gaps, can be reduced to approximately 4.5 hours using their app. MediShout's primary business model involves charging medical device and facilities management companies a monthly subscription fee to integrate their services with the platform, enabling hospitals to access those services through the app.

As of May 2023, MediShout had secured GBP 4.3 million (USD 5.4 million) in seed funding and was operational in the UK and Ireland, with plans to expand into mainland Europe. The company was also exploring the development of AI algorithms to predict potential equipment failures based on historical data, enabling proactive maintenance and preventing breakdowns.