NatWest Group plc (LSE: NWG) is a major retail and commercial bank based in the UK. Founded in 1968 and headquartered in Edinburgh, NatWest serves over 19 million customers across its retail, commercial and private banking segments. The bank was bailed out by the UK government during the 2008 financial crisis and remains partially state-owned, with the government holding a 35% stake as of February 2024. NatWest reported an operating profit of GBP 6.2 billion for the full year 2023, its highest since 2007.
NatWest offers a wide range of banking products and services to individuals and businesses. Its retail banking arm provides current accounts, savings accounts, mortgages, and personal loans. The commercial banking division serves small businesses to large corporations with lending, deposits, transaction services, and risk management solutions. NatWest's private banking segment caters to high-net-worth individuals through its Coutts brand. The bank has been investing heavily in digital transformation, with over 10 million active digital users across its online and mobile platforms as of 2023. NatWest also operates Tyl, an innovative card payment solution for businesses.
In recent years, NatWest has focused on streamlining its operations and improving profitability. The bank has been gradually reducing the UK government's ownership stake through share buybacks and is targeting full privatization by 2026. NatWest has also emphasized its commitment to sustainability, providing GBP 61.9 billion in climate and sustainable funding and financing since July 2021 against a target of GBP 100 billion by the end of 2025. The bank expects income for 2024 to be between GBP 13 billion and GBP 13.5 billion and is targeting a return on tangible equity of over 13% by 2026.
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