COVU is an AI-enabled operations outsourcing platform specifically designed for insurance agencies. The company offers various services, including a comprehensive technology suite, licensed staff support, market access expansion, growth consultation, and assistance with upselling and cross-selling opportunities. COVU also supports agencies looking to acquire other agencies or sell their own. Their platform is designed to serve insurance agencies of various sizes, lines of business, and locations across the US, aiming to help agencies improve their operations while maintaining their autonomy.
COVU offers an integrated platform that encompasses multiple aspects of insurance agency operations. Its system combines customer relationship management (CRM), an agency management system (AMS), a customer portal, and an advisor portal into a unified solution. This comprehensive platform handles various functions, including policy management, claims processing, lead management, and data analytics. The platform's benefits included potential time savings on routine tasks, improved customer retention through personalized service, and the ability for agencies to focus on higher-value activities while maintaining control over their business operations.
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