Uwill

Uwill, a teletherapy startup, provides a proprietary online platform that connects college students with on-demand licensed therapists. Students have access to all teletherapy modalities, including video, phone, and chat. The platform employs machine learning to pair students with therapists who specialize in the conditions they are facing. The platform also enables 24/7 access to crisis counselors, and students may access individualized wellness activities via the company's app. Uwill works exclusively with schools and universities to assist students with mental health difficulties connected to academic stress, social isolation, and financial concerns, without any referrals and at no expense to the students. Uwill claims to have created the first student-therapist matching platform with its in-house technology and counselor staff. 

The firm operates a B2B2C business model and contracts with schools and universities across the US. Uwill, which launched in 2020, was available to more than 1.5 million students as of May 2023, with 5%–10% actively using it. There were close to 700 counselors working for the service. In 2023, the business would have contracted for nearly USD 15 million in sales and would be breaking even.

Key customers and partnerships

As of May 2023, the company had partnered with more than 150 public and private institutions across all 50 states including Boston College, the University of California Santa Barbara, the American Public University System, the University of Maryland, College Park, Dartmouth College, Florida Gulf Coast University, and University of Michigan.

Funding and financials

In May 2023, the company raised USD 30 million in a Series A funding round led by Education Growth Partners. The funds were allocated toward bolstering its technology, retaining therapists, and expanding its partnerships with colleges. The company has planned to sign up 1,000 institutions during the following three years.