MedArrive

MedArrive is a mobile-integrated care management platform that extends healthcare services into patients' homes. Founded in 2020, the company bridges the gap between virtual and in-person care by connecting payers and providers with a network of highly trained emergency medical services (EMS) professionals, including paramedics and emergency medical technicians (EMTs). MedArrive's platform enables the delivery of a wide range of healthcare services, including chronic condition management, transitional care, readmission prevention, urgent care, vaccinations, and palliative care. The company utilizes a unique model that combines in-home visits by field providers with physician-led telemedicine services when higher-acuity care is needed. This approach allows MedArrive to address both clinical and social determinants of health needs, such as transportation, mobility, and nutrition assistance. The company's services are particularly focused on serving vulnerable and underserved populations, especially those covered by Medicaid and Medicare plans. As of April 2023, MedArrive had a national network of over 50,000 skilled EMS providers. The company operates primarily in states including Florida, Texas, California, and North Carolina, with plans for further expansion.

Key customers and partnerships

MedArrive has established partnerships with several major health plans and healthcare organizations. The company works with Molina healthcare, Centene, SCAN Health Plan, Bright healthcare, and Superior HealthPlan (Texas) to provide care management services for their members. In April 2021, MedArrive partnered with SCAN Health Plan in California to deliver Covid-19 vaccines to homebound patients. The company has also collaborated with Health Net to provide in-home vaccinations. In January 2022, MedArrive teamed up with Spect, a tele-ophthalmology startup, to offer eye disease screenings for conditions such as diabetic retinopathy, glaucoma, and age-related macular degeneration in patients' homes. In August 2022, MedArrive formed a partnership with Brave Health to integrate virtual mental health services into home care visits, aiming to address behavioral health needs among Medicaid populations. Most recently, in August 2023, MedArrive announced a collaboration with Heartbeat Health to provide virtual cardiology care to Medicaid members, addressing the shortage of cardiologists and improving access to heart care for underserved populations.