Deal Engine offers an AI-enabled platform that automates refund and change operations in the travel industry. The platform offers three main solutions: 1) An Automated Refund platform that quotes, processes, and tracks multi-platform refunds from one interface; 2) the Automated Change platform, which allows travelers to change their flights seamlessly; and 3) One Point, which enables users to book GDS (global distribution system), non-GDS, and client-specific content through a singular platform.
The platform eliminates the need for manual intervention by processing airline transactions through a single point, initiated either through the dashboard or API, offering integrations with distribution and settlement systems. The company claims that this automated solution tackles the difficulties connected to post-booking transactions, including limited transparency, complex fare rules, multiple participating parties, and expensive call center support.
Key customers and partnerships
Deal Engine offers integrations with global distribution and settlement systems, including Sabre, Amadeus, Travelport, BSPlink, and ARC.
Competitors: None under coverage (Deal Engine provides a platform to automate refunds, flight changes, and GDS bookings).
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