TrackVia is a workflow automation platform that enables organizations to configure and customize their own workflow solutions without coding. The platform allows users to convert paper and spreadsheet-based processes into modern, automated, and mobile-ready solutions. TrackVia's technology integrates with existing corporate systems, pulling in data from forms, spreadsheets, and other sources to organize and streamline operations. The platform offers real-time reporting and analytics, allowing companies to visualize workflow data through graphs and charts for informed decision-making.
The company's solution includes features such as quality management applications, asset management, production and process management, inventory management, and warehouse management apps. TrackVia's platform is built on a configurable low-code architecture, allowing for easy updates and edits in real-time without the need for complex coding or IT support. This flexibility enables organizations to adapt their workflows quickly as needs change.
TrackVia's mobile capabilities allow access to operational and field-service work data from any device, enabling remote employees to receive tasks, update job statuses, and capture new data from the field. This mobile functionality eliminates the need for paper-based processes and improves real-time visibility for management. The platform also supports offline capabilities, allowing users to create and edit records without an internet connection, with automatic syncing once connectivity is restored.
In terms of security, TrackVia offers enterprise-grade features including support for HIPAA and GOV compliant deployments, IP whitelisting, password policies, and session timeout options. The platform also supports Single Sign-On (SSO), allowing users to sign in with corporate credentials and enabling centralized management of user access.
Key customers and partnerships
TrackVia serves a diverse range of industries and has been adopted by several notable companies. Primo Water Corporation reported that over 260 field service technicians were performing more than 10,000 work orders weekly using TrackVia as of June 2018. Other companies utilizing TrackVia's solutions include Honeywell, Leidos, DIRECTV, Healthways, and Brinks.
In the construction sector, RP Construction Services (RPCS) implemented TrackVia's custom workflow application in August 2018 to modernize its processes in solar construction operations. This implementation resulted in improved project visibility, reporting, and analysis for RPCS.
TrackVia has also formed a partnership with the Project Management Institute (PMI), becoming the first-ever gold-certified partner for citizen developers. This partnership aims to provide ongoing education, training, and customization support to TrackVia users.
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