ifeel is an AI-powered proprietary telepsychiatry platform that provides access to licensed psychologists for video consultations and chat-based therapy via a mobile app. In addition, the company offers self-care tools such as daily mood trackers, stress-relieving exercises, and mindfulness activities. The company's platform is designed to address the full spectrum of mental health needs, from mild cases to high-risk situations.
Individual users can access the platform directly with a monthly subscription fee of EUR 30 (USD 36.50) per week for a 1-month plan or as part of an employer’s or insurer’s coverage. The company’s main advantage is that it matches patients with the right therapist and is an anonymous service where users do not need to provide their real name. Furthermore, the company offers HR managers monthly reports, internal and external communication support, and a professional overview of a customer’s employee base.
Key customers and partnerships
As of September 2024, ifeel reported that its service had been used by more than 1 million employees across 30 countries supporting 21 languages and that it had over 600 psychologists. ifeel's client base includes major corporations and insurance companies. Some of its notable customers are Glovo, Insud Pharma, SCOR SE, Cabify, Travelperk, H&M, Wellhub, and Thoughtworks.
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