Virdee

Virdee is a guest experience solutions provider with a range of products including, The Guest Journey (provides users with a mobile key, room upgrades, and access to amenities); Virdee Identity (provides secure ID verification); Remote Assistance (provides a video-based platform for guests to contact staff directly); and a customizable Virtual Reception Kiosk. Other solutions include Virdee for Enterprise, an SDK solution to integrate Virdee’s features into hoteliers’ platforms. In July 2022, Virdee launched a web-based extension to its contactless check-in software for easier guest access.

Pricing is customized per client and is available on a subscription basis (e.g., a complete Virtual Lobby subscription for a 100-room property with one Kiosk starts at approximately USD 1,000 per month).

Key customers and partnerships

Key customers who integrated Virdee’s solutions include Virgin Hotels, The Chicago Hotel Collection, and Reside Worldwide.

Notable partnerships include the following: dynamic mapping solutions provider, MapsPeople, to add interactive mapping features to Virdee’s mobile reception app (January 2023); lodging operations platform, Cloudbeds, to integrate Virdee into Cloudbeds’ Marketplace (December 2022); digital service solutions provider, Crave, to offer hoteliers a turnkey solution for digital guest service (November 2022); identity company, CLEAR, to add CLEAR as the Virdee platform’s preferred method for ID verification (September 2022); Oracle Hospitality Expertise, to enable a digital check-in experience for guests (July 2021); and electronic access control solution provider, SALTO Systems, to accelerate the rollout of Virdee’s contactless check-in and checkout solutions (December 2020).

Overall, the company has property management solutions (PMS) integrations with 13 companies, six smart-lock providers, and six contactless payment providers. Notable PMS integrations include Sabre (July 2022), Mews (March 2022), Infor (March 2020), and Airbnb. Smart lock partnerships include that with Onity (June 2022), MIWA (June 2021), and dormakaba (April 2021). Contactless transactions include with FreedomPay (October 2022) and Shift 4 (February 2021).

Funding and financials

In March 2022, the company raised USD 9 million in a seed financing round led by Silverton Partners. The funding was set to be utilized for improvements in its product offerings.