401GO

401GO is a 401(k) plan recordkeeper that provides retirement solutions for small and midsize businesses. The company's proprietary automation technology streamlines the setup, administration, and compliance management of workplace retirement plans. The platform integrates with existing payroll systems and enables plan setup within 15 minutes, offering both traditional and solo 401(k) plans. As of 2024, 401GO serves more than 2,500 businesses with over 30,000 active users. The company's platform achieved a 52% participation rate among younger workers, significantly higher than the industry average of 20%. The company acts as a third-party administrator, record keeper, and custodian through its partnership with Matrix Trust, while also serving as a 3(38) investment fiduciary. The company's technology-driven approach has reduced operational complexities traditionally associated with 401(k) plans, making retirement benefits more accessible and affordable for smaller organizations.

In September 2024, 401GO partnered with Pontera to enable plan participants to receive personalized 401(k) account management from their financial advisors, becoming the first recordkeeper to allow advisors to debit their service fees directly from clients' retirement accounts.

Key customers and partnerships

401GO collaborates with financial advisors, benefit brokers, and payroll companies to deliver its services. The company maintains a partnership with Matrix Trust Company which serves as their custodian partner. In September 2024, 401GO established a strategic partnership with Pontera to enhance retirement plan management capabilities and provide more options for personalized advice to plan participants.