Aptihealth is a virtual-first behavioral healthcare provider focused on delivering accessible mental health services, particularly for higher-acuity serious mental illness (SMI) and substance use disorder (SUD) patients. Aptihealth's platform connects medical providers, behavioral health specialists, prescribers, and patients through proprietary screening, assessment, and treatment management protocols. The company utilizes a value-based care model, aiming to improve health outcomes while reducing costs.
Aptihealth's services include teletherapy, medication management, and unlimited messaging between therapy sessions. The platform enables progress tracking and keeps the patient's care team, including primary care doctors, therapists, prescribers, and care managers, connected throughout treatment. In 2023, Aptihealth expanded its services to include adolescent and pediatric care, serving patients ages 5-17. The company is also constructing an in-person site in Clifton Park to provide medical and psychiatric services that must be performed in a clinical setting.
Key customers and partnerships
As of 2023, Aptihealth had served over 15,000 patients for national and regional health plans. Furthermore, as of November 2021, Aptihealth served 27 enterprise clients with 700,000 covered lives and employed more than 120 staff.
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