Backpack Healthcare is a healthcare technology company dedicated to pediatric mental healthcare. The company offers an AI-powered app called Hello Backpack and teletherapy services designed to provide accessible, inclusive, and comprehensive mental health support for children, adolescents, and young adults.
Launched in March 2024, the Hello Backpack app utilizes interactive, developmentally appropriate workbooks featuring animated characters, stories, and games to help young individuals identify, understand, and cope with their emotional and psychological challenges. The app's content is informed by an intensive eight-week study conducted in collaboration with a local Maryland high school, focusing on substance abuse in teens. The app empowers users, their families, and caregivers with clinically backed care through mood tracking, journaling, and personalized care plans.
Backpack Healthcare's AI technology uses advanced algorithms to monitor user emotions and match them with specialized therapists to develop tailored treatment plans. The app aims to make therapy engaging and encourage active participation through interactive tools and activities. Alongside the app, the company provides individual pediatric and family therapy, medication management through telemedicine, and live parent training sessions on topics such as cyberbullying and substance abuse.
In August 2023, Backpack Healthcare acquired Hurdle Health, a digital mental health platform providing culturally sensitive self-care support for people of color, further enhancing its capabilities in delivering inclusive and culturally intentional mental healthcare.
Key customers and partnerships
As of May 2024, Backpack Healthcare operated in Maryland and Virginia, with plans to expand to additional states. Furthermore, the company partners with insurance providers that accept Medicaid.
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