Canada-based Salesfloor is a sales intelligence platform used by store associates to connect with online shoppers across multiple channels including live chat, video, email, text messaging, and in-person appointments. Retailers, financial institutions, pharmacists, and travel agencies use the platform and its industry-specific modules. In March 2024, the company launched Maestro AI, an AI associate designed for real-world autonomous conversations in digital commerce.
According to the company, its platform has supported customers in achieving a 10x lift in sales conversion rates, an 18% increase in new customer acquisitions, a 50% increase in average order values, and a 42% reduction in average return rates.
Key customers and partnerships
As of August 2024, the company’s customers include Saks Fifth Avenue, buybuy Baby, Holt Renfrew, Bloomingdale’s, and Shiseido.
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