Canada-based Salesfloor is a sales intelligence platform used by store associates to connect with online shoppers across multiple channels including live chat, video, email, text messaging, and in-person appointments. Retailers, financial institutions, pharmacists, and travel agencies use the platform and its industry-specific modules. As of June 2021, over 50,000 store associates had used Salesfloor to generate sales of over USD 2 billion. The company’s customers include Saks Fifth Avenue, buybuy Baby, Holt Renfrew, Bloomingdale’s, and Shiseido.
In March 2024, the company launched Maestro AI, an AI associate designed for real-world autonomous conversations in digital commerce.
According to the company, its platform has supported customers in achieving a 10x lift in sales conversion rates, an 18% increase in new customer acquisitions, a 50% increase in average order values, and a 42% reduction in average return rates.
Funding and financials
In June 2021, the company raised USD 27 million in Series B funding from Level Equity, a New York-based private investment firm, to 1) develop new platform features; 2) expand to international markets; and 3)grow its team across all departments.
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