PatientPoint Health Technologies

PatientPoint is a leading digital health company that provides patient engagement solutions across the healthcare continuum. Founded in 1988, the company offers a tech-enabled platform that delivers educational content and interactive technology to enhance doctor-patient interactions at various points of care. The company's solutions include digital displays in waiting rooms and exam rooms, as well as back-office communication hubs for healthcare staff.

PatientPoint's platform is designed to deliver relevant health information to patients at critical moments in their care journey. The company's content spans multiple medical specialties, including primary care, oncology, rheumatology, dermatology, OB/GYN, and pediatrics. This educational material covers various health topics, from disease-specific information to general wellness advice, and is presented through various formats such as videos, brochures, and interactive displays. PatientPoint's solutions have been associated with positive health outcomes, including increased rates of cancer screenings, vaccinations, and preventive care measures.

In March 2021, PatientPoint merged with Outcome Health to form PatientPoint Health Technologies, further expanding its reach and capabilities. In October 2022, the company acquired Rendia, a provider of point-of-care engagement software for eye care professionals, marking PatientPoint's entry into the ophthalmology and optometry spaces. The company continued to innovate and expand its offerings, with a focus on leveraging technology to improve patient outcomes and enhance the overall healthcare experience.

Key customers and partnerships

PatientPoint's solutions are utilized by a wide range of healthcare providers and life science companies. As of July 2024, this included over 124,000 healthcare practitioners across various specialties. As of the same date, the company’s platform facilitated over 750 million annual visits across 200+ health systems across the US.

In September 2024, PatientPoint partnered with MyHealthTeam, a social network company, to provide access to online healthcare communities in over 35,000 locations. The partnership allowed patients with the same chronic health conditions to connect with others by scanning QR codes on PatientPoint's waiting room and exam room screens. This gives them access to MyHealthTeam's platform, which offers support from other patients and information for managing their healthcare across more than 60 patient communities.

In October 2023, PatientPoint joined the Florida Association of ACOs (FLAACOs), underscoring the company's commitment to supporting value-based care initiatives. This partnership allowed PatientPoint to connect directly with providers to create superior care experiences that enable patients to feel more confident in following through with recommended procedures and treatments.

PatientPoint has also collaborated with health-focused organizations to address specific healthcare challenges. In June 2022, the company announced its support for Susan G. Komen's Stand for H.E.R program, offering point-of-care technology resources to metropolitan areas with the largest mortality gap between Black and white women in breast cancer outcomes.