Lin Health

Lin Health is a digital behavioral health platform focused on chronic pain management. Founded in 2021 and headquartered in Denver, Colorado, Lin Health provides an integrated, personalized approach to pain recovery through a web-based application. The platform offers users access to a multidisciplinary team of specialists, including pain psychologists, physical therapists, and medical doctors. Lin Health's core offering is a customized daily care plan that incorporates various elements such as sleep management, remote physical therapy, behavioral techniques, and weight management strategies.

The company's approach is based on the updated ICD-11 classification of chronic primary pain, which recognizes the role of the nervous system in creating and amplifying pain. Lin Health's program aims to retrain the brain's pain response through a combination of pain education, cognitive behavioral techniques, and lifestyle modifications. Users are matched with a personal pain recovery coach who provides ongoing support and guidance throughout the program. The platform also includes features such as informational videos, podcasts, and interactive tools to help users manage their pain.

As of September 2024, 47% of its patients experienced significant improvement in pain intensity within three months of starting the program. The company's AI-driven platform was on track to enable more than 1 million care interventions by the end of 2024. Lin Health's non-pharmacological approach targets chronic primary pain as a new medical diagnosis, offering a low-risk alternative to traditional pain management methods.

Key customers and partnerships

Lin Health has established partnerships with several major health insurance providers, making its services available to millions of Americans. The company's platform was accessible to 24 million people covered by insurers including Aetna, Anthem Blue Cross and Blue Shield, BlueCross BlueShield of Texas, Cigna healthcare, Harvard Pilgrim healthcare, Humana, Medicare, and UnitedHealthcare.

In October 2024, Lin Health announced an expanded collaboration with Mayo Clinic. This partnership began with a pilot program supporting 450 chronic pain patients in Minnesota's Fibromyalgia Treatment Program and later extended to provide primary care patients in Arizona with access to Lin Health's digital intervention for chronic pain. The company also partners with health plans in six states, allowing 27 million individuals to access its digital chronic care platform.