Founded in 2001, Tiger Global Management, LLC (“Tiger Global”) is a New York-based investment firm pursuing a long-term approach to investing in leading, global public and private companies that leverage technological innovation. Tiger Global’s public equity business includes fundamentally oriented long/short, long-focused and crossover strategies, targeting investments in high-quality, public growth companies. The private equity business invests in early through late stage companies that pursue innovative approaches to new and existing industries, building on over 20 years of experience investing in hundreds of businesses in more than 30 countries with more than 90 portfolio company IPOs. With a strong track record investing across sectors and stages, Tiger Global aims to be a thought partner to companies and their management teams across their lifecycle in public and private markets. The Firm’s mission is to generate world-class returns for its investors and to do so in a way that makes its employees, partners and portfolio companies proud.

Tiger Global Management

Spectrum Equity, a private equity firm, provides capital and strategic support to internet, software, and information services companies. Spectrum seeks to invest in companies with defensible and sustainable business models. The investment firm was founded in 1994 by Brion B. Applegate and William P. Collatos and is based in San Francisco, California, United States.

Spectrum Equity

ICONIQ Capital is a privately-held investment firm that serves some influential families and organizations. The firm is a trusted advisor and thought partner, facilitating meaningful strategic relationships across investment opportunities, family governance, and global impact. ICONIQ provides financial advisory and family office services, and manages direct investments across asset classes, with a specific focus on technology growth equity, venture capital, middle-market buyout, and real estate.

ICONIQ Capital

Laurel Crown Partners is venture capital and private equity investment firm.

Laurel Crown Partners

Social Capital is a Menlo Park-based investment firm whose mission is to advance humanity by solving the world’s hardest problems. By harnessing technology to address core human needs, they aim to drive a bottom-up redistribution of power, capital and opportunity. To achieve this, they're building a new kind of company and a platform for empowering brilliant entrepreneurs and breakthrough products. Founded in 2011, the company is based in Menlo Park, California, United States.

Social Capital

CapitalG, Alphabet's independent growth fund, invests in remarkable companies transforming the fields of consumer products and services, enterprise tech, cybersecurity, fintech, cryptocurrency, and transportation tech. CapitalG partners with growth-stage companies in their transition from startup to scale-up through hands-on assistance from its in-house growth team and connections to Google's engineering, product, marketing, sales, and people operations experts worldwide. More than 2,500 Googlers and Alphabet leaders have already engaged with CapitalG portfolio companies, including Airbnb, Collibra, CrowdStrike, Curated, DCG, Duolingo, Freshworks, Gusto, ID.me, Lyft, Robinhood, Stripe, UiPath, Whatnot, among others.

CapitalG

Salesforce Ventures helps enterprising founders build companies that reinvent the way the world works. Since 2009, they’ve invested in and partnered with more than 400 of the world's tenacious enterprise software companies from seed to IPO, including Airtable, Databricks, DocuSign, Guild Education, Hopin, Monday.com, nCino, Snowflake, Snyk, Stripe, Tanium, and Zoom. Salesforce Ventures leverages decades of expertise in the cloud and long-term relationships with key decision-makers at thousands of businesses around the world to give portfolio companies an unfair advantage, help them build credibility, and accelerate growth.

Salesforce Ventures

Morgan Stanley, from the number of their offices and employees to the experience of their management and the quality of their financial results, the facts about Morgan Stanley tell an impressive story.  Morgan Stanley and its people have helped redefine the meaning of financial services. The firm has continually broken new ground in advising its clients on strategic transactions, pioneering the global expansion of finance and capital markets, and providing new opportunities for individual and institutional investors.  Morgan Stanley maintained comprehensive corporate governance guidelines for years before corporate governance became headline news.

Morgan Stanley

T. Rowe Price is an investment management firm dedicated to funding technology startups. The firm serves individuals, financial intermediaries, and institutions and offers a full range of investment strategies across a broad spectrum: debt, equities, and private equities.

T. Rowe Price

Baillie Gifford is an independently owned investment management firm. It is owned and run by 39 of its senior executives, who operate as a partnership, a structure that has endured for over a century and provides stability for clients and motivation for employees. It enables them to manage the business for the future as well as the present, with an emphasis on genuine long-term thinking rather than lurching haplessly between short-term targets.

Baillie Gifford

Momentive

Apptentive’s Mobile Customer Experience software empowers companies to build brands customers love by understanding their behavior and expectations. The product gives brands the opportunity to listen to, engage with, and retain their customers through intelligently timed surveys, messages, and prompts. Integrated into thousands of mobile apps, Apptentive helps companies proactively engage customer segments, track customer sentiment, boost app ratings, drive downloads, and earn loyalty. The company powers millions of customer interactions every month for companies including Buffalo Wild Wings, eBay, Intercontinental Hotels Group, Philips, Saks Fifth Avenue, and Viacom. The company is based in Seattle, Washington.

SurveyMonkey provides survey software and purpose-built solutions that enable organizations to engage with their key constituents, such as customers, employees, and the markets they serve.

Consortium led by Symphony Technology Group Completes Acquisition of Momentive Global

Harnessing tech to provide exceptional customer experiences

Customer Service Platforms

Platforms offering centralized customer interaction and support services via phone, email, live chat, or social media

Platforms that gather feedback from various channels, such as surveys, reviews, and social media,  to gain insights, identify trends, and make data-driven decisions to improve customer experiences

Platforms that offer a centralized repository for organizing information, resources, and documentation, allowing users to access relevant self-service resources related to a specific subject or domain

Platforms for managing customer inquiries, complaints, and technical issues by streamlining ticketing, facilitating communication, and tracking request status

Platforms that enable real-time communication between customers and support agents by offering chat interfaces, file-sharing capabilities, and visitor monitoring

Platforms that provide a comprehensive software solution that consolidates various tools and functionalities, including ticketing, case management, knowledge base, live chat, social media management, self-service options, and analytics

Momentive

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