Attention is a conversational intelligence platform that facilitates the client engagement process for sales teams. Its fully integrated AI-powered sales assistant uses natural language processing (NLP) to provide real-time coaching, automatically fill out CRMs, draft follow-up emails based on client conversations, and perform analytics and reporting. The platform is integrated with CRM platforms such as Salesforce and Hubspot as well as video conferencing solutions such as Zoom, Meets, and Teams.
The firm’s edge is its ability to export conversations into CRMs and maintain CRM hygiene, where the company claims its users have experienced positive results from its use. These results include increased annual recurring revenue (ARR) by USD 250,000+ per sales representative, faster ramp-up time by 83%, and annual savings of USD 90,000 for a team of 10 representatives.
Key customers and partnerships
As of February 2023, it had served 100+ sales teams, including Rocket.Chat, Heroes JobsTruework, and Mailshake.
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