Indemn

Indemn is an insurtech SaaS provider delivering innovative, AI-driven solutions to insurance carriers. The company offers a conversational insurance platform that utilizes large language models to enable natural language access to insurance products and services. Its core offering is an AI-powered Agent Copilot, launched in June 2024, which provides response recommendations alongside live chat conversations with customers. The Copilot continuously learns from customer interactions, delivering a personalized experience across the entire customer journey, from quote to claim.

Indemn's platform includes bespoke AI agents tailored to each client's business, tone, products, and knowledge base. These AI agents integrate with the client's systems, automating more of the customer experience over time. The company's AI-native solution aims to revolutionize digital insurance distribution and servicing, driving growth while reducing operational costs.

Indemn's collaborative offerings with innovative insurance carriers have resulted in a transformative customer experience. In January 2024, the company raised USD 1.9 million in pre-seed funding led by Markd, with participation from other investors. Indemn was established in 2021 and is headquartered in New York.