Rewst offers a no-code platform that enables MSPs to integrate a number of tools and automate repetitive and manual tasks via robotic process automation (RPA). Users can connect their entire tech stack and automate end-to-end processes by installing pre-built automation or designing their own workflows and forms via a visual user interface. Some of the platform’s common use cases include user onboarding/offboarding, billing reconciliation, just-in-time admin access, and ticket categorization. Moreover, the company offers “App Platform,” which enables MSPs to create branded front-ends and apps and extend Rewst workflows and forms to employees and customers.
In October 2023, the company released 50 pre-built automations named “Crates,” which act as templates for common processes, including security, professional services automation, and documentation. Rewst went on to launch a GenAI-powered assistant named “RoboRewsty” in November 2023. The solution leverages OpenAI technology to enable users to auto-generate workflow documentation.
Key customers and partnerships
As of January 2024, the company offered 45 out-of-the-box integrations to third-party solutions, such as Acronis, ConnectWise, Datto, Duo, Huntress, ITGlue, Kaseya, Microsoft, OpenAI, Pax8, and SentinelOne. In August 2024, the company reported a clientbase of over 900 MSPs across North America, EU, and APAC regions.
In July 2024, Rewst partnered with Synnex Australia, an ICT services provider, to offer its flagship platform to MSPs in Australia
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