Sedric.ai

Sedric.ai is a compliance excellence platform designed for next-generation fintech companies. Founded in 2020, the company offers an AI-based solution that provides real-time monitoring, detection, and analysis of customer interactions across various channels including voice, chat, email, and social media. Sedric's platform empowers compliance teams to swiftly implement new laws and regulations across their growing operations while focusing on high-risk events. The technology ensures customer protection, minimizes risks, and supports business growth for fintech firms.

The platform tackles complex issues facing fast-growing fintechs, particularly in the realm of customer protection regulations. By adding a compliance layer to major communication platforms, Sedric enables contact centers serving financial services organizations to maintain compliant, effective, and risk-free communications across all channels. This approach not only ensures regulatory compliance but also improves customer experience. The AI-driven insights provided by Sedric allow sales and customer service leaders to continually enhance the performance of their client-facing teams. In June 2022, Sedric earned its SOC 2 compliance certification, underscoring its commitment to data integrity and high-level security operations.

Key customers and partnerships

Sedric has established partnerships with leading communication platform providers, including Aircall, Twilio, and Zendesk. These collaborations, announced in June 2022, enable Sedric to offer its compliance solution to a broader range of financial services organizations. The company's platform has gained recognition in the fintech industry, with Sedric being named one of the most promising fintech startups in Israel by a selection committee that included representatives from Citi and Visa in June 2022.