MD Live

MDLIVE is a leading telehealth services provider founded in 2009 and headquartered in Florida. The company offers 24/7 virtual healthcare access to board-certified doctors, pediatricians, dermatologists, psychiatrists and therapists via phone, video and mobile app. MDLIVE provides care for over 80 common non-emergency conditions including flu, sinus infections, pink eye, ear pain, and urinary tract infections. The company's network of providers can diagnose conditions, recommend treatment plans and prescribe medications when appropriate. MDLIVE aims to make healthcare more accessible and affordable by eliminating the need for in-person visits for many common ailments. As of 2021, MDLIVE served over 60 million members across the US. In February 2021, Cigna subsidiary Evernorth acquired MDLIVE to expand its virtual care capabilities.

Key customers and partnerships

MDLIVE has partnerships with several major health systems and insurers. In 2014, Sutter Health, one of the largest healthcare systems in northern California, invested in MDLIVE and began implementing its telehealth services. MDLIVE also partnered with Sentara healthcare in Virginia, allowing Sentara doctors to provide virtual consultations through the MDLIVE platform. MDLIVE accepted insurance from providers like Cigna, Humana, Blue Cross Blue Shield and Aetna. The company serves employees of self-insured companies and health plan members, including workers at major tech companies like Yahoo and Twitter. MDLIVE has also partnered with health systems like Scripps Health in San Diego and Trinity Health System in Michigan to expand its reach.