Herald is a digital infrastructure provider for commercial insurance, offering a unified API that connects insurance brokers with carriers. The company's platform is designed to simplify and modernize the insurance industry by streamlining the process of quoting, binding, and issuing insurance products across multiple lines of business. Herald's API integrates with over 60 commercial insurance products from various carriers, covering general liability, workers' compensation, business owner’s policy, cyber insurance, and professional liability.
Herald’s API facilitates the management of policy lifecycle activities. This API allows brokers to quote and bind insurance policies in real time, integrating with existing broker systems like agency management systems, customer relationship management tools, and custom-built platforms. The system enables efficient configuration and management of policy rules, coverage options, and premium calculations across multiple carriers and products. By providing a single integration point, Herald's platform reduces the time and resources typically required for multiple carrier integrations, allowing brokers to focus on improving customer experiences and expanding their service offerings.
Key customers and partnerships
In September 2024, Herald partnered with Gerent, a Salesforce consulting and implementation partner, to enhance functionality for property and casualty (P&C) commercial line brokerages. This collaboration aims to enable seamless quoting, binding, and issuing of insurance policies directly within Salesforce, allowing brokerages to manage these processes from a single platform. As of the same date, the company partnered with Salesforce to integrate Herald's unified API into Salesforce's Financial Services Cloud. This integration allowed brokers using Salesforce to quote insurance products, compare prices and coverage across multiple carriers, and bind insurance instantly within their CRM system.
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