Amsterdam-based Etiya builds specialized data visualization and insight tools incorporating technologies such as AI and natural language processing (NLP). Etiya’s portfolio comprises a range of data visualization and insight tools, including comprehensive Customer Relationship Management (CRM) systems, data analytics, and social media analytics. It also offers solutions such as AI-driven customer service management, omnichannel digital frontends, ecommerce platforms, AI-based campaign management, and a network commerce and management platform, all based on a proprietary AI platform.
Key customers and partnerships
Etiya has partnered with various public cloud services, including AWS, aiming to accelerate the transformation of business support systems (BSS) to all-digital solutions and enable operators to set up new digital brands that are distinct from existing ones. As of November 2023, other partners include Amazon Web Services, Digitpia, Expertera, Retfox, Tech Mahindra, Wipro, and ServiceNow.
Funding and financials
In October 2021, Etiya received a strategic investment of unknown value from Quebecor; the fresh funds were earmarked for growth activity and international expansion.
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