Alltius offers GenAI assistants tailored for customer support and sales teams. These assistants are adaptable to various data formats, use diverse knowledge sources, such as public information and internal documents, with fast deployment options. It also provides a no-code platform for training developing AI chatbots and toggle buttons for each knowledge source. Users can create personalized AI assistants that can provide answers from various sets of knowledge pools. The system offers flexibility through native skills, allowing users to customize conversational tone, brevity, and format, making it suitable for different teams. Furthermore, the AI assistants can be embedded in users' products to support a number of functions such as resolving tickets, closing deals, and converting web traffic.
In addition to its support and sales-focused products, it offers a no-code instant help solution for SaaS companies, in-product actions for task automation, agent companions for customer interactions, and learning and tutoring solutions for e-learning platforms.
Key customers and partnerships
As of August 2024, Alltius has served 100 million+ users, including companies such as Prudential, AngelOne, Hiro, Quartzy, Matchbook, and Assurance IQ. Moreover, it integrates with various APIs and tools, such as Slack, Google Drive, Confluence, Zendesk, and Chrome, through a plugin library.
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