Kindred

Kindred offers a home-swapping platform that enables members to exchange homes within a trusted, members-only network within the US and Canada. Kindred utilizes “Matchmaker,” an AI-powered home recommendation algorithm, which travelers can utilize to find suitable stays once accepted onto the platform. Types of stays on the platform include modern homes and apartments with amenities such as a kitchen, patio, and workstations. The company provides the option to organize direct one-for-one swaps or to host other members to earn credits. Members accumulate credits when they let others stay at their home for a specified number of nights, which can be utilized to stay at another member's home. Additionally, the company launched a pay-as-you-go model that allows members to pay for each trip without committing to an annual fee. In the event of accidental damage, the company automatically includes USD 100,000 in host protection for each trip.

Kindred generates revenue via service fees, which guests need to pay when booking a stay via its platform; the maximum payable fee per night is USD 30. Further, Kindred offers frequent users the option to buy a Kindred Passport for USD 600, which enables them to book unlimited trips with no service fees for a one-year period. Guests are also charged USD 150 in cleaning fees, although Kindred states that it does not profit from the fee.

Key customers and partnerships

Since launching in private beta, Kindred received 20,000 membership applications, largely from primary residences (April 2023). Its membership network consists of 50,000+ homes in 100 cities as of August 2024.