MrCall

Overview
Natural Language Processing Tools?
Product stageSegments
Go-to-Market
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Conversational AI and customer service automation
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MrCall is an AI-powered virtual assistant that helps businesses manage their incoming phone calls efficiently. It utilizes artificial intelligence to handle customer requests, answer queries, book appointments, and even transcribe conversations. MrCall operates through the existing phone line, eliminating the need for additional hardware or software. With MrCall, businesses can provide 24/7 customer support and ensure no call goes unanswered, even during non-business hours or when staff is unavailable.

MrCall's core functionality revolves around its ability to understand and respond to customer requests intelligently. It can recognize if a caller wants to make a reservation, place an order, or seek information, and provide appropriate responses accordingly. The AI assistant can also send notifications and transcripts of conversations to the business via email, WhatsApp, or the MrCall mobile app, ensuring that all customer interactions are documented and easily accessible.

MrCall offers three subscription plans – Private, Business, and Business+ – each catering to different business needs and call volumes. The Private plan is suitable for individuals or small businesses, allowing up to 15 calls per month. The Business plan supports up to 100 calls per month and includes features like call forwarding, booking management, and personalized messaging. The Business+ plan is designed for larger businesses with higher call volumes, offering advanced personalization options and the ability to handle up to 300 calls per month.

In addition to its core call handling capabilities, MrCall can integrate with Google My Business, allowing it to access information such as business hours and location details, ensuring accurate and consistent responses to customer inquiries.

HQ location:
Milan ITA
Founded year:
2021
Employees:
1-10
IPO status:
Private
Total funding:
USD 348.9 k
Last Funding:
USD 38.6 k (Debt Financing; Jan 2024)
Last valuation:
USD 1.5 mn (Jul 2022)
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