Kubiya

Kubiya provides a conversational AI virtual assistant for DevOps teams that enables organizations to automate complex operational tasks through natural language interactions. The platform features an AI-powered assistant called 'Kubi' that integrates with communication tools like Slack and Microsoft Teams, allowing users to execute DevOps tasks, manage infrastructure, and access organizational knowledge through simple English commands.The solution leverages full-stack AI, infrastructure as code, and Large Language Models (LLMs) to facilitate automated workflows across various tools including AWS, GitHub, Jira, and Kubernetes. Through its intent-based operations approach, Kubiya's virtual assistant can understand user requests, gather missing information through interactive conversations, and execute actions while adhering to organizational security policies and access controls.As of March 2024, the platform supports multiple LLM options including GPT-4, Amazon Claude, Mistral, and Facebook Llama, with the ability to fine-tune models on organization-specific documentation. In March 2024, Kubiya launched DevOps Digital Agents, enhancing its Internal Developer Portal capabilities with advanced self-service features and multi-step, multi-model orchestration capabilities. The platform allows operators to create workflows using natural language in a low-code editor, enabling rapid automation of processes that traditionally required extensive manual intervention.

Key customers and partnerships

Kubiya serves thousands of developers across various organizations, with notable customers including A+E Networks, Morse, Aston Martin, Earnin, and ZenBusiness. At A+E Networks, the platform helped automate their escalation management system, significantly reducing failure resolution time. For Aston Martin, Kubiya enabled efficient communication between engineering, operations, business, and security teams. The platform has been particularly effective at Earnin, where it helped streamline processes like tracking service owners and managing access controls.