DocASAP

DocASAP is a company that provides an advanced patient access and engagement platform designed for healthcare providers, including health systems, health plans, and physician groups. Their platform aims to streamline the patient journey by enabling patients to find suitable providers based on their preferences, schedule appointments online round-the-clock without needing to call, communicate with their care team in real-time, receive timely care and billing reminders, check-in digitally before visits, and pay bills online.

DocASAP's solutions empower healthcare organizations to navigate patients to the optimal provider and care setting at the right time throughout their access journey. This approach helps improve outcomes, reduce costs, and enhance the overall patient experience. The company's platform integrates with practice management systems and offers real-time data analytics through DocASAP Insights, which tracks scheduling performance to drive operational improvements.

In December 2021, DocASAP partnered with Holy Cross Health, a non-profit Catholic healthcare system based in Fort Lauderdale, Florida, to expand patient access by implementing their online scheduling platform across various specialties. This integration allowed patients to schedule appointments online 24/7 and provided seamless routing to a call center for scheduling assistance.

In April 2020, DocASAP collaborated with LifeStance Health, a national provider of behavioral healthcare services, to streamline access to telehealth and in-person visits during the Covid-19 pandemic. Their platform's provider search, appointment scheduling, and integration with practice management solutions facilitated patient acquisition and accommodated LifeStance's complex workflows.

Additionally, in January 2019, DocASAP partnered with Florida Orthopaedic Institute, Florida's largest orthopedic group, to provide a new standard of access for their patients. Their platform enabled intelligent patient-provider matching, accurate online scheduling across multiple locations, and integration with the institute's practice management system.