Zoom Ride, founded in 2012 by Walid Al Hilaly, is a ride-sharing service operating in the Niagara region of Ontario, Canada. Initially started as a part-time venture by Al Hilaly while he was a student at Brock University, Zoom Ride aimed to provide affordable transportation options to students and locals in the St. Catharines area. The company's core offering is a on-demand ride-hailing service, where customers can book rides through a phone dispatcher or a mobile application (soon to be launched).
Zoom Ride's business model revolves around offering reliable and cost-effective rides, undercutting the rates of traditional taxi services in the region. As of 2019, the company operated a fleet of 40 drivers and had obtained a Transportation Network Company (TNC) license, enabling it to legally operate its ride-sharing services. Zoom Ride experienced steady growth, with an annual passenger increase of 20% as of the time of the article's publication. The company prides itself on its hyper-local focus, catering specifically to the transportation needs of the Niagara region, an area it claims is underserved by larger ride-sharing platforms.
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