Talkpush is a recruitment automation platform that leverages chat interfaces and conversational AI to streamline high-volume hiring processes. Founded in 2014, the company's software enables employers to automate engagement with candidates at scale, handling millions of conversations with job seekers worldwide. Talkpush's technology allows for both automated and human-assisted interactions, with the majority of candidate conversations being fully AI-driven. The platform integrates with leading applicant tracking systems and supports various communication channels including WhatsApp, Facebook Messenger, and Instagram.
Talkpush's product offerings include automated workflows that eliminate up to 95% of top-of-funnel manual tasks in recruitment. The system allows candidates to bypass traditional email and web procedures, reducing the number of face-to-face interviews recruiters need to conduct. Features include the ability to capture voice, video, and other rich media from candidates, as well as tools for recruiters to set up automated shortlisting, rejection, and interview scheduling based on predetermined criteria. In October 2020, Talkpush reported that its users saw a 250% increase in productivity, as measured by hires per recruiter.
The company has expanded its services to include an Automated Onboarding platform, helping new hires prepare for their first day on the job. Talkpush's technology was used to automate more than 10 million conversations with candidates in 2019, surpassing any other recruitment platform globally. The company operates primarily in emerging markets, with a focus on Southeast Asia and Latin America.
Key customers and partnerships
Talkpush serves leading employers in the retail, business process outsourcing (BPO), and staffing sectors. Notable clients include Walmart, McDonald's, Adecco, Concentrix, Teleperformance, and Accenture. The company has also worked with VXI Philippines to implement recruitment chatbots on Instagram.
In April 2020, Talkpush secured funding from Latin Leap, a Colombia-based venture capital studio, to accelerate its growth in the Latin American market. The company has customers in over 10 countries, including Costa Rica, Mexico, Colombia, and Argentina. Talkpush has partnered with various companies to enhance its offerings.
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