Conversario offers an AI-powered solution designed to prevent hate speech and spam in online environments. The company's software monitors comments on websites and social media profiles, providing continuous protection against unwanted speech and trolling. Conversario's system aims to foster a positive atmosphere and genuine dialogue online, which can lead to increased user engagement and retention.
The core of Conversario's technology is its Moderation AI, which utilizes an algorithm to assess incoming comments. This algorithm incorporates a comprehensive "black and gray list," a set of heuristics, and a trained corpus based on millions of evaluated comments. The AI categorizes comments into five groups: very toxic, toxic, spam, to review, and positive. Community managers maintain control over the moderation process by deciding on automated actions based on the AI's analysis results. These actions can range from fully automated comment approval to manual review. The system is designed to continuously learn and improve based on manual remoderation decisions.
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