Scope AR specializes in providing AR-based solutions to allow businesses to bring technical knowledge and expertise to the field. It uses a mix of hardware (headsets) and software solutions to offer technicians 3D overlays for remote assistance from in-office experts.
Its products include 1) WorkLink, an AR knowledge platform that provides remote assistance and pre-built manuals, 2) WorkLink Create (launched in 2021), facilitating the creation of instructions on a no-code development interface and animated AR overlays, 3) WorkLink Quizzing (launched in 2022), a no-code authoring of AR quizzes geared toward enterprise training, and 4) WorkLink IoT (launched in 2022), a platform that enables real-time data connectivity within industrial spaces for AR experiences.
The products, which are compatible with smartphones, tablets, and wearables, are designed to cater to industries working with complex systems and machinery. Real-world use cases include complex remote tasks, employee training, product and equipment assembly, maintenance and repair, and field and customer support. The platform operates a subscription-based SaaS platform.
In May 2023, the company added support for Qualcomm’s Snapdragon Spaces XR Developer Platform, allowing headsets supporting the Snapdragon Spaces platform to natively run WorkLink, increasing hardware options available for deployment for the company’s enterprise customers.
Scope AR acquired AR technology company WakingApp, which assists enterprises in creating AR experiences across several industries, in December 2019, to add AR development expertise and expand resources to develop its in-house products.
Key customers and partnerships
Notable customers include Boeing, Toyota, Honeywell, GE, Lockheed Martin, Unilever, and Prince Castle, who have reported improvements in worker efficiency, accuracy in diagnosis and repairs, and reduction in equipment downtime.
Notable partnerships include that with low-code data integration and analytics platform eQ Technologies to utilize their ‘eQube-DaaS’ platform to integrate its WorkLink product across a range of systems such as product lifecycle management, learning management, and others (May 2024). The company also counts Mitsubishi Heavy Industries, Caterpillar Inc, and ServiceMax as partners.
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