ShipHero

ShipHero is a cloud-based warehouse management system (WMS) designed for ecommerce brands and third-party logistics (3PL) providers. Founded in 2013 by Aaron Rubin, ShipHero aims to simplify ecommerce fulfillment and shipping processes. The company offers two primary services: a WMS software for businesses managing their own warehouses, and a full-service fulfillment solution utilizing ShipHero's network of warehouses across the US.

The ShipHero WMS software provides features such as inventory management, order tracking, mobile pick and pack functionality, and real-time carrier rate shopping. It integrates with major ecommerce platforms like Shopify, Amazon, WooCommerce, and Magento, allowing for seamless order processing and tracking. The system offers multi-warehouse and order allocation capabilities, along with tools for setting reorder points, cycle counting, and managing returns.

One of ShipHero's key differentiators is its mobile picking technology, which utilizes iOS devices to guide warehouse staff through optimized pick routes, reportedly increasing picking efficiency by up to three times compared to traditional methods. The company claims its barcode scanning feature can reduce error rates to as low as 0.1%, significantly improving shipping accuracy.

ShipHero's software also includes a rate shopping feature that compares shipping costs across multiple carriers in real-time, potentially helping businesses reduce their shipping expenses. The platform provides built-in reporting and analytics tools covering various aspects of warehouse operations, from inventory levels to picker/packer efficiency.

As of 2024, ShipHero reported serving over 5,000 ecommerce brands and 3PLs worldwide. The company operates eight warehouses across the US for its fulfillment service, offering two-day and overnight delivery options to help businesses meet customer expectations for fast shipping.