Founded in 2022, Atomicwork is an AI-powered employee support platform that integrates employees, processes, and systems to deliver efficient support, service, and operations. Its AI assistant, Atom, assists employees with their questions and requests. The platform provides specialized solutions for a range of use cases such as marketing campaign automation, customer query management, handling service requests, employee onboarding, approvals, and incident management across IT, HR, sales and marketing teams.
Moreover, the company offers knowledge management solutions to consolidate internal knowledge from multiple sources and workflow automation solutions.
Key customers and partnerships
In April 2024, the company partnered with Cohere to launch a new digital workplace experience solution. It went on to partner with Microsoft to launch its service management solution within Microsoft Teams in July 2024.
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