Citizens Bank

Citizens Bank (NYSE: CFG)

Citizens Bank is one of the largest and oldest banks in the US, tracing its history back to 1920. Headquartered in Providence, Rhode Island, Citizens offers a wide range of personal and business banking products and services.

Citizens Bank provides checking and savings accounts, credit cards, mortgages, home equity loans, auto loans, student loans, and wealth management services. The bank offers online and mobile banking platforms that allow customers to manage accounts, transfer funds, deposit checks, and pay bills digitally. Citizens also provides business banking solutions including cash management services, payroll processing, and commercial lending.

In recent years, Citizens Bank has focused on expanding its digital capabilities and national presence. In October 2023, the bank launched a new digital account opening process for small business customers. Citizens has also grown through acquisitions, transitioning from a regional to national bank. The company continues to invest in technology and innovation, with plans to increase its technology budget by 6-9% in the coming year as it aims to enhance the customer experience across digital and in-person channels.