Upheal

Upheal is an AI-powered platform designed specifically for mental health professionals, including therapists, psychiatrists, and social workers. The platform aims to streamline clinical workflows and reduce administrative burdens by automating note-taking and transcribing sessions. Upheal's core offerings include secure video calling, AI-powered progress notes, and session analytics. The platform supports various documentation styles such as SOAP, GIRP, BIRP, DAP, EMDR, Mental Status Exam, and Intake notes, catering to different therapy approaches.

Founded in 2021 by Juraj Chrappa and Martin Horváth, Upheal leverages artificial intelligence to capture important information from therapy sessions, including key topics, symptoms, medication details, treatment plans, and goals. The platform's AI assistant analyzes details that could be overlooked and provides impartial assessments based on data points like speech cadence, talking ratio, and moments of silence. As of February 2024, Upheal was processing 25,000 therapy and psychiatry sessions monthly.

Upheal's technology has been designed with a focus on security and privacy, adhering to strict compliance standards including HIPAA, PHIPA, PIPEDA, GDPR, and SOC2. The platform emphasizes pseudonymization, data segregation, and encryption with per-user keys to ensure the highest levels of data security for both clinicians and clients.

In February 2024, Upheal raised USD 3.25 million in a seed round led by Credo Ventures, with participation from KAYA VC and Inovia Capital. This funding brought the company's total funding to USD 4.35 million. Upheal plans to use this investment to expand its AI capabilities, improve its platform with fully customizable AI templates, AI-powered progress tracking, group therapy support, and simplify therapist workflows.

Key customers and partnerships

Upheal serves a range of mental health professionals, including therapists, coaches, psychiatrists, and social workers. The platform has been adopted by various mental health practices, with one notable client being The Sylvia Brafman Mental Health Center.

As of February 2024, Upheal had processed 4 million session minutes in the previous year alone, demonstrating significant adoption among mental health professionals. The company reported saving clinicians an average of 14 minutes per note per session, translating to a total of 21,000 hours saved for mental health professionals over the course of 90,000 processed sessions in a 12-month period.