Beam is a platform that offers pre-trained AI agents and building blocks for organizations to program their own AI assistants and workflows for customer service, operations, product and development, and custom agent solutions. These collaborative AI Agents have a traceable decision-making process, ensuring users always have oversight of their actions. Its use cases include automated customer responses, claims processing, product ticket creation, requirement engineering, and order entry.
These AI Agents are compatible with the user's preferred large language model (LLM) or can recommend the optimal LLM for each task.The platform also offers tools for various business tasks, including inventory management, order placement, and project planning.
Key customers and partnerships
As of August 2024, Beam’s customers included Avi Medical, Dao, Agribusiness Risk Underwriters (ARU), and Van Ameyde. Moreover, the platform offered integrations with a number of third-party tools such as Bitwarden, AWS SNS, Cloudfare, Slack, Microsoft 365, Notion, Salesforce, Workday, Hubspot, and Adalo
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