mPulse Mobile is an omnichannel, conversational intelligence platform leveraging behavioural science for customer engagement in the healthcare industry. It has applications for medicare, medicaid, commercial plans, health systems, pharmacy, population health & wellness and health supply. As of May 2023, the platform has served more than 200 healthcare customers including Blue Cross Blue Shield, South Carolina, CalOptima, amplifon, ampersand health and BehaVR.
mPulse Mobile claims its platform has a 14pp (percentage points) improvement in medication adherence, a 61% medicaid preventative screening rate, and a reduction of 4.5pp in emergency room visits.
In January 2022, the company acquired HealthCrowd , a healthcare communications platform focused on the Medicaid market, allowing it to bolster its product offering. At the same time, the company raised a growth investment of an undisclosed amount, led by PSG. The company intends to use the funds for its go-to-market strategy, product development and business growth opportunities.
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