Rally Ventures invests exclusively in early-stage business technology companies, focusing on entrepreneurs creating major new markets or bringing transformative approaches to existing ones. Areas of investment include cloud infrastructure, fintech, SaaS+ and security. Since 1997, Rally Ventures' partners and venture capital industry veterans have invested in or run early stage enterprise business-to-business technology companies with a proven ability to deliver superior returns regardless of the overall market environment. From investing to operating, they have demonstrated a repeatable model that has delivered significant investment returns over the past 30 years.

Rally Ventures

Edgebrook Partners is a microcap PE fund with a focus on B2B software. Fund owns stakes in 9 companies and is closed to new investors.

Edgebrook Partners

We focus on the Future of Work and invest in people-first, data-driven, BIG ideas that transform how we work today.

VITALIZE Venture Capital

Madrona Venture Group is a Seattle-based venture capital firm. The firm prefers to invest in businesses that are involved in information technology, e-commerce, digital media, advertising, software, gaming, data, analytics, mobile, and infrastructure.

Madrona

Storm Ventures is a $600m (TAM) VC firm 100% focused solely on early-stage enterprise investments.  We've been founders ourselves, of enterprise companies including Airespace (acquired by Cisco) and EchoSign (acquired by Adobe).  We've had to go without pay as CEOs ourselves to make payroll.  We've gone from $0 to $100m in ARR and lived all the stages in between.  We've here to help, and add some strategic capital and insights.  And not be in the way when we're not needed.

Storm Ventures

Conductive Ventures invests in expansion stage companies with a focus on enterprise software and hardware. The team is led by institutional venture investors and operators with unmatched experience in the sector. Conductive Ventures focuses on deploying $100M into post-product companies with early customer success. The team works closely with its portfolio companies to deliver demonstrable revenue acceleration through targeted introductions and partnerships. Portfolio companies include Ambiq Micro, CSC Generation, Desktop Metal, and Sprinklr.

Conductive Ventures

Zingtree

Zingtree is the no-code interactive decision tree software that enables businesses to turn complex processes into clear action. Over 700 companies and contact centers rely on Zingtree to create detailed agent scripts, guide customers to solve their own issues and manage their internal processes at scale. Founded in 2014, Zingtree is on a mission to help enterprises make information actionable for faster and better human decisions.

<div><p>Zingtree is a no-code interactive decision tree software for enterprises.</p></div>

Harnessing tech to provide exceptional customer experiences

Customer Service Platforms

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    Zingtree is a no-code interactive decision tree software for enterprises.
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    RingCentral's cloud-based communication and collaboration platform offers a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings. RingCentral revolutionizes the power of the cloud to help companies across the globe work smarter, radically improving the way businesses partner with customers and co-workers. We offer nimble business communication solutions, used in more than 350,000 organizations worldwide, that rapidly scale as enterprises grow. It&rsquo;s a capable platform that offers more than VoIP phone service or cloud PBX. We deliver complete unified communications as a service (UCaaS)&mdash;the kind of solutions that integrate seamlessly within your current application and framework, without expensive on-premise hardware or hassles. Bridging the divide across multiple devices&mdash;including smartphones, tablets, computers, and desk phones&mdash;RingCentral solutions provide today&rsquo;s mobile workforce with the flexible communication tools needed to get the job done right. RingCentral helps small businesses manage mobile, fax and e-mail communications. Its core product offering includes RingCentral Office, RingCentral Professional and RingCentral Internet Fax, with services provided in the US, Canada and the UK. RingCentral, headquartered in Belmont, CA, is funded by [Sequoia Capital](/financial-organization/sequoia-capital), [Khosla Ventures](/financial-organization/khosla-ventures) and [DAG](/financial-organization/dag-ventures) and was founded in 2003 by [Vlad Shmunis](/person/vlad-shmunis).Products RingCentral Office is a comprehensive Voice over Internet Protocol phone service for small businesses and enterprise companies. This allows customers to connect teams in different locations. RingCentral Office combines a hosted multi-extension business phone system with voice and fax functionality, unlimited calling and pre-configured phones. This allows businesses to connect teams in different locations. RingCentral Glip provides a single, unified team workspace that empowers customers to work, communicate, and collaborate faster and more effectively than ever before. Emails, scattered discussions, and disjointed resources are drastically reduced as teams share conversations, files, tasks, and calendars. Teams, whether internal or external, can collaborate using their favorite devices anytime, anyplace&mdash;all within the Glip team workspace.RingCentral Contact Center is an omnichannel, hosted contact center solution that&rsquo;s easy to deploy, integrate, and scale. This cloud-based contact center solution connects your business to your customers like never before. Your agents get the data and features needed to deliver professional, effective service, while your customers enjoy better communication and faster response times. RingCentral Professional provides customers with a single local or toll free number that connects their existing phone lines as virtual extensions. It is equipped with advanced call forwarding and answering rules. Users can also receive calls, transmit faxes and listen to voicemail online through their RingCentral account. RingCentral Fax is an internet fax product that gives users the ability to send and receive faxes through the Internet, replacing the fax machine. Aside from the ability to transmit documents online, users can also sign and edit their faxes digitally, eliminating the need to print and scan faxes. Users also receive a text and an email message every time a new fax arrives
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RingCentral

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    Aircall provides a cloud-based voice platform that integrates with productivity and helpdesk tools that workplaces are already using to make phone support easy to manage.
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Aircall

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    Acquire is a unified customer engagement platform that brings all communication, interactions, channels, and tools under one roof. With Acquire, teams are able to respond to customers instantly using live chat, chatbots, cobrowse, video and voice, email, SMS, and more &mdash; all from one simplified dashboard.
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Acquire

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    CloudTalk&rsquo;s call center software helps growing businesses expand beyond local territories.CloudTalk offers native integrations with most popular CRMs, Helpdesks and Business tools like Pipedrive, Hubspot, Salesforce, Zendesk and more. Access phone call details in your CRM or see caller&rsquo;s CRM information in CloudTalk with our 2-way sync solutions.CloudTalk was established in 2018 by Martin Malych and Viktor Vanek in Bratislava, Slovakia.
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CloudTalk

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    Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. With its performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity, and cost savings. Over 1,400 innovative enterprises around the world, including IBM, Acxiom, and Zumiez rely on Talkdesk to power their customer interactions. The San Francisco, California-based company was formed by Cristina Fonseca and Tiago Paiva in 2011.
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Talkdesk

AI/ML improves customer service by automating tasks, enhancing response times, and personalized experiences.

Leverages customer data, such as past interactions, purchase history, and preferences, to personalize the experience.

Generative AI automates responses, analyze data, and provide personalized solutions for customer feedback and help-desk.

Supports hybrid working model by providing remote access, collaboration, omnichannel support, self-service options, and analytics.

NLP improves communication and support by analyzing customer inquiries and feedback, enhancing relevance.

Platforms offering centralized customer interaction and support services via phone, email, live chat, or social media

Zingtree

Customer Service Platforms

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