Vanna Health is a peer support provider that offers both in-person and virtual services. The company’s care services include one-on-one coaching (either in-person or virtually), local peer support groups, clubhouse activities, and digital engagement. Coaches and peer support groups (called “pod support groups”) are focused on matching individuals to coaches or support groups that are a part of an individual’s local community and include individuals from diverse backgrounds, lived experiences, and similar behavioral experiences and challenges in order to help users relate to them. Coaches additionally can help individuals address immediate social requirements such as access to food, housing, and transportation.
Clubhouse activities are a type of peer group activity, which includes members participating in local clubhouses at community centers, helping members reintegrate into society.
Vanna’s digital platform, Vanna Connect, additionally helps members engage in coaching, pod support groups, and clubhouse activities virtually, while also having features such as care coordination, an online community with discussion boards, educational resources, and information on up-coming events.
Key customers and partnerships
The company operates on a B2B2C basis, where Vanna engages with healthcare providers, health plans, and federal and state agencies to provide its services to members across three states: Massachusetts, Pennsylvania, and Arizona.
The company has signed agreements with health plans such as Blue Cross Blue Shield of Massachusetts and Blue Cross Blue Shield of Arizona.
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