SalesRiver is a conversational intelligence platform for distributed sales teams. The platform features a streamlined CRM, automated lead routing, workflow automation tools, and softphone capabilities, all with built-in compliance. Additionally, SalesRiver provides analytics and insight capabilities that enable sales teams to identify areas for improvement, which can be used to develop targeted coaching and training programs. The platform can be customized to meet the specific requirements of each organization or can be integrated with existing technology infrastructure. SalesRiver serves a broad portfolio of industries, including insurance, mortgage, financial services, real estate, and home services. Its customers include Leadrilla and Humana.
The platform’s edge is its intelligent lead and call routing capabilities, which can be customized based on flexible criteria to optimize sales performance. It also offers granular visibility into sales performance within team hierarchies and effective management of funding allocations to improve marketing ROI. As a testament to its effectiveness, one of SalesRiver's customers, Humana, reported that the platform's data-driven insights and recommendations helped them reduce their cost per acquisition by 89% over 2021-2022.
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