Intermedia

Intermedia gives customers and partners the freedom to focus on business, not IT. We do it by integrating 20+ essential cloud IT apps with a single point of control—and backing it with levels of reliability, security and support that assure a Worry-Free Experience™.  Intermedia is a one-stop shop for cloud business applications. Our Office in the Cloud™ suite integrates the essential IT services that SMBs need to do business, including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider.  Intermedia serves over 65,000 businesses and has more than 5,500 active partners, including VARs, MSPs, telcos and cable companies. Our award-winning Partner Program lets partners sell under their own brand with full control over billing, pricing and every other element of their customer relationships. Intermedia is the world’s largest independent provider of hosted Exchange.  Intermedia has over 700 employees worldwide who manage numerous datacenters to power our Office in the Cloud—and to deliver customers and partners our Worry-Free Experience™.

Intermedia Cloud Communications is a business communications platform which was acquired by the private equity firm Oak Hill Capital Partners in 2011, and then re-acquired by Madison Dearborn Partners in 2017. The company offers a gamut of services such as voice calling, video conferencing, email, file transferring, security, and archiving services.

The tools that power remote work are define the next generation of enterprise software.

Remote Work Tools

Intermedia Cloud Communications Receives 8th J.D. Power Certification for Providing an Outstanding Assisted Technical Support Experience

NEC Corporation

To expand its global reach and solidify its market leadership, Intermedia will assume NEC's UCaaS and CCaaS business in North America and Europe, while NEC will continue its partnership in Japan and Australia.

Platforms that provide standalone video communication tools and complementary products such as interactive interfaces, presentation features, and transcription software.

Microsoft

To summarize, Intermedia Cloud Communications has launched Intermedia Unite for Microsoft Teams Advanced, which integrates advanced communication features into Microsoft Teams without needing a separate Teams phone license.

Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud UCaaS solution, and NEC UNIVERGE BLUE® ENGAGE, a CCaaS solution for businesses of all sizes.

Intermedia Cloud Communications is a business communications platform which was acquired by the private equity firm Oak Hill Capital Partners in 2011, and then re-acquired by Madison Dearborn Partners in 2017. The company offers a gamut of services such as voice calling, video conferencing, email, file transferring, security, and archiving services.In April 2020, the company entered into a five-year partnership with NEC Corp, the Japanese electronics company. As a result of the partnership, NEC and around 400 of its partners will resell Intermedia’s services to around 80 million business phone customers of NEC.As of December 2020, it has a clientele of over 7,000 partners reselling its services to 122,000 business customers.In&nbsp;<a href="https://sp-edge.com/updates/32534">August 2024</a>, the company launched Intermedia Unite for Microsoft teams to provide a fully integrated cloud communication platform.In <a href="https://sp-edge.com/updates/32534">August 2024</a>, the company launched Intermedia Unite for Microsoft teams to provide a fully integrated cloud communication platform.In February 2021, the company filed for an initial public offering of up to USD 100 million and later in March 2021, announced terms to raise USD 300 million by issuing 12.2 million shares at a midpoint price of USD 24.5 per share. The middle range forecast of the IPO would leave the company with a fully diluted market value of USD 1.7 billion. However, immediately following this announcement, the company delayed its initial public offering due to challenging market conditions for IPOs.Key customers and partnershipsIn October 2024, Intermedia partnered with Voys, a telecommunications provider based in the Netherlands to expand its service provider program in Europe.

Hive is a productivity platform for project management and collaboration. The platform provides automated workflows, project planning layouts, and action templates to assign and keep track of project tasks. Hive focuses on improving task execution with instant feedback cycles for editing and approvals. Additional features include note taking (Hive Note), instant messaging, online meetings, and file sharing.Hive offers a variety of ways for teams to organize their projects, including Gantt charts, Kanban boards, tables, and calendars, with updates made in one view automatically reflected in all others. The platform allows team members to create action cards with files, sub-actions, dependencies, and comments to stay on top of their objectives, and have access to a personal to-do list that compiles all assigned tasks from all projects. Managers can use Hive to assign approvals, share proofs, provide feedback, and collect project forms from clients and customers. Hive also uses AI and machine learning to provide insights on team productivity and identify potential risks, and to optimize resource allocation and client billing.Key customers and partnershipsThe company’s customer base includes Google, Toyota, Comcast, and Starbucks. Hive offers integrations with over 1,000 SaaS platforms, including Asana, Trello, Basecamp, and Smartsheet, allowing users to import tasks from these platforms.Funding and financialsIn <a href="https://sp-edge.com/updates/5208">August 2021</a>, Hive raised USD 10 million in a funding round led by Rembrandt Venture Partners with participation from Zoom, and existing investors Tribeca Venture Partners and Angelpad. Hive is one of the first startups to receive an investment from Zoom’s “Zoom Apps Fund” (a USD 100 million global venture fund). The fresh funds were allocated toward platform development.&nbsp;

Hive

Grain’s software allows users to record, highlight, transcribe, and share online meeting content from tools such as Zoom in an effective manner. It automatically records and transcribes meetings, allowing users to create shareable video clips from highlighted transcript sections. Grain leverages AI to generate customizable meeting notes and answer questions about the transcript. It supports coaching and collaboration through comments and training content creation. The platform offers deal analytics and insights, tracking key account activities and integrating with tools like HubSpot, Salesforce, Zapier, and Slack. &nbsp;The company’s products focus on distributed teams, sales, product and user research, and hiring teams.In April 2022, the company acquired Ping Pong, a video messaging platform.Funding and financialsIn <a href="https://sp-edge.com/updates/9759">April 2022</a>, Grain raised USD 16 million in Series A funding led by Tiger Global Management. The funds were raised to expand operations and develop its ​​video meeting system of record for content, which allows employees to collaborate around insights, topics, relationships, or teams.

Grain

Air is a creative operations platform designed for creative teams to streamline their workflows and collaborate more effectively. It offers a comprehensive solution that goes beyond basic cloud storage systems, catering specifically to the needs of the creative process. Air allows users to collect content, approve assets, share versions for feedback, and organize their work seamlessly, eliminating the need for additional organizational efforts.Air provides a centralized hub for content collaboration, approval, and versioning. Air's technology streamlines various aspects of the creative workflow, including content collection, asset approval, version control, and feedback sharing. Unlike traditional cloud storage solutions, Air's platform is tailored to the specific requirements of creative teams, enabling them to work more efficiently and effectively.Key customers and PartnershipsThe company’s customer base includes notable firms such as Native, Together, Spindrift, and Univision.&nbsp;Funding and financialsIn <a href="https://sp-edge.com/updates/8139">January 2022</a>, Air raised USD 10 million in an “Operator Round” led by Headline with participation from Tiger Global, Lere Hippeau, and 50+ strategic founders and marketing executives including Peter Rahal (Co-Founder, RXBAR), Kipp Bodnar (CMO, HubSpot), and Joe Thomas (CEO, Loom), valuing the company at USD 110 million. The funds were used to accelerate Air’s go-to-market activities and growth.

Acapela was co-founded by Roland Grenke, founder of Dubsmash, a video sharing social media app. Acapela facilitates online meetings without real-time interaction between participants; instead, members contribute to meetings over time.Acapela provides voice and video messages integrated with popular productivity tools such as Asana, Google Workspace, Notion, and Atlassian. Additionally, meetings will generate tasks and meeting summaries automatically. The company identified distributed tech teams as its initial target segment and plans to shift focus toward small and medium enterprises (SMEs) and larger enterprises eventually. The product is currently in invite-only beta.In October 2020, the company exited stealth mode with a USD 3 million seed funding round led by Visionaries Club. The round included Entrepreneur First and other notable individual investors, such as Christian Reber (founder of presentation software Pitch) and Taavet Hinrikus (founder of online money transfer service TransferWise).

Acapela

iObeya is a cloud-based enterprise visual management platform that enables organizations to digitize their Lean, Agile, and Industry 4.0 practices. The platform provides virtual "Oobeyas" (Japanese for "big room"), which are digital collaborative workspaces where teams can align, synchronize, and visualize their work using digital boards, sticky notes, and other visual tools. iObeya's platform allows teams to recreate the in-person experience of paper-based visual management practices with real-time collaboration, enhancing team efficiency, creativity, and problem-solving.iObeya's technology supports a wide range of enterprise use cases, including industrial product lifecycle management, manufacturing operational excellence, product development, and continuous improvement for business performance and agility. It integrates with various systems like ERP, MES, BI, and Application lifecycle Management (ALM) tools such as Atlassian Jira and Microsoft Azure DevOps Server.Key customers and partnershipsiObeya's customer base includes global enterprises such as Airbus, Thales, Volvo, Philips, Cartier, Axa, Eli Lilly and Company, Western Digital, General Electric, Kimberly-Clark, Danaher, and Sanofi.Funding and FinancialsIn July 2020, iObeya raised USD 17 million in a series A funding round led by Red River West with participation from Atlantic Bridge Capital and Fortino Capital Partners. The funds were allocated to develop its platform further and accelerate the company’s expansion in the US.

iObeya

Platforms that provide virtual workspaces using spatial technology to combine a variety of productivity and collaboration tools in a single space.

Platforms that provide standalone presentation software, prototyping and web development software, templates, and design workspaces.

Platforms that facilitate task delegation and tracking with board, timeline, and kanban style views.

Platforms that offer chat and email-based collaborative tools.

Solutions in this industry hub are predominantly offered under a B2B SaaS model

Some solutions in the virtual office and video conferencing segments are based on AR/VR

Facilitates hybrid workforces by offering tools for employees to collaborate regardless of location

Meeting transcription and note-taking apps, design, and project management tools use AI/ML for product development

ANALYST_QUICK_TAKE

PROMINENT_CATEGORY

<div>
 Intermedia Cloud Communications, a leading company that provides AI-powered UCaaS and CCaaS solutions, has evolved its service provider program in Europe. This progress is due to a strategic collaboration with Voys, a well-established telecommunications provider in the Netherlands.
 With this partnership, Voys can incorporate Intermedia's cloud platform into its current operator platform, offering enterprise-level unified communications abilities to mid-market firms. Voys will, under its brand, provide Intermedia's white-labeled UCaaS and CCaaS solutions, thereby enriching its service offerings without any considerable capital investment.
</div> Analyst QuickTake: 
 This collaboration reportedly enables Voys to broaden its market reach beyond self-employed entrepreneurs and SMEs expanding its focus market.

Intermedia

About EDGE

Contact Us

Resources

Area of Focus

Technology Research Made Effortless