Quickchat is a no-code virtual agent platform leveraging generative AI to deliver conversational assistance in over 100 languages. The platform offers several personalities for virtual agents, including humorous, professional, intelligent, and friendly. Quickchat’s AI is also able to intelligently pass queries onto a human agent when required.
Use cases for Quickchat include:
1) Customer Support: A tool to automate answers for frequently asked customer questions
2) Employee Assistant: A tool that allows to access a company’s information through a chat interface
3) Sales/ecommerce: A tool to automate gathering prospects’ contact details
4) Consumer Research: A tool that follows interview guidelines and automates reporting the results of customer surveys
5) Field Expert: A tool to share industry expertise with final users.
Quickchat is powered by models offered by several companies, including OpenAI, Anthropic, Cohere, and Meta. The platform can also connect to an organization’s databases via an API if required for more complex tasks.
Key customers and partnerships
As of April 2024, Quickchat served over 1,000 companies, including Maybe, Miss Group, Velis, PrivateVPN, Time4VPS, Kronen, BlueCart, Oversonic, Morpht, and Pond Lehocky.
By using this site, you agree to allow SPEEDA Edge and our partners to use cookies for analytics and personalization. Visit our privacy policy for more information about our data collection practices.