Freeplay is a platform that enables companies to build, experiment with, and test applications powered by large language models (LLMs). The platform combines developer integrations with a web-based dashboard, allowing teams to monitor user interactions with AI-powered applications, track metrics like estimated costs, and measure average latency. Freeplay's solution includes features for experimenting with different prompts and switching between various LLM providers, such as OpenAI and Anthropic.
The platform incorporates auto-evaluators and human labeling workflows to help companies implement custom evaluations of LLMs, enabling them to build high-quality datasets for optimizing customer experiences and reducing costs.
Key Customers and partnerships
Freeplay’s notable customers included Deloitte and Helpscout. As of November 2023, customers were paying between several hundred to several thousand dollars monthly for its services.
In April 2024, Freeplay has partnered with MongoDB to enhance capabilities like retrieval-augmented generation.
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